Sales Tips & Tricks Mark Wilson Sales Tips & Tricks Mark Wilson

The Disappearing Retail Buyer: A Barrier to Innovation in CPG

More and more, CPG sales teams are finding it nearly impossible to connect with retail buyers—especially at the head office level. Reception desks no longer answer phones. Company directories are locked down. And email addresses don’t follow predictable naming conventions. It’s as if the gatekeepers have gone digital and the castle walls have never been higher.

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