Sales Tips & Tricks Mark Wilson Sales Tips & Tricks Mark Wilson

The Disappearing Retail Buyer: A Barrier to Innovation in CPG

More and more, CPG sales teams are finding it nearly impossible to connect with retail buyers—especially at the head office level. Reception desks no longer answer phones. Company directories are locked down. And email addresses don’t follow predictable naming conventions. It’s as if the gatekeepers have gone digital and the castle walls have never been higher.

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Sales Tips & Tricks Ghost Tree Sales Tips & Tricks Ghost Tree

Buyers Dodging You?

Have you ever played dodgeball as a kid? There's one player left on the other side you are trying to nail with a ball. He zigs and zags, runs, stops, starts, jumps and ducks in an effort to avoid your repeated efforts to hit him with the ball. Sales is a game of dodgeball. You repeatedly try to hit buyers with your sales pitch while they relentlessly avoid you.

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